{"id":40276,"date":"2023-07-19T16:58:40","date_gmt":"2023-07-19T19:58:40","guid":{"rendered":"https:\/\/sindical.cl\/testing\/?p=40276"},"modified":"2025-02-28T16:55:41","modified_gmt":"2025-02-28T20:55:41","slug":"denuncia-aportas-contact-center-aporta-call-center","status":"publish","type":"post","link":"https:\/\/sindical.cl\/testing\/denuncia-aportas-contact-center-aporta-call-center\/","title":{"rendered":"Sintrac denuncia a empresas Aporta Center por apropiaci\u00f3n indebida de Cr\u00e9ditos de Cajas, no pago de cotizaciones ni Seguro de Cesant\u00eda"},"content":{"rendered":"

El Sindicato Interempresa Nacional de Trabajadores Contratistas y SubContratistas (Sintrac), que agrupa a trabajadoras y trabajadores de call center subcontratados por el Estado, llev\u00f3 a cabo, por poco m\u00e1s de dos meses, el proceso de Negociaci\u00f3n Colectiva y posterior huelga con las empresas Aporta Contact Center y Aporta Call Center. Desde el sindicato cuentan que desde el principio las empresas pusieron trabas para la negociaci\u00f3n y que finalmente no dieron su brazo a torcer: de los 54 puntos que propusieron para el contrato colectivo, tomaron en cuenta s\u00f3lo 6.<\/strong><\/p>\n

Adem\u00e1s, explican que han denunciado a ambas empresas ante la Direcci\u00f3n del Trabajo por no pago de cotizaciones de AFP, Fonasa y Seguro de Cesant\u00eda, as\u00ed como por apropiaci\u00f3n indebida de los dineros de Cr\u00e9ditos de Cajas de las y los trabajadores:<\/strong><\/p>\n

\u201cLa empresa nos debe muchas cosas, como cotizaciones, AFC (seguro de cesant\u00eda), Fonasa, Cr\u00e9ditos de la Caja de Compensaci\u00f3n que se apropiaron (\u2026) Descuentan el dinero de los pr\u00e9stamos y no lo env\u00edan a las entidades correspondientes, generando multas, intereses, cobranza judicial y notificaciones de embargos a las y los trabajadores. Tenemos gente con \u00f3rdenes judiciales por no pago, siendo que s\u00ed se descont\u00f3 el dinero\u201d, explica la dirigenta de Sintrac, Elba Vera.<\/p>\n

[19 de julio 2023] El 4 de mayo, 116 socios y socias de Sintrac ingresaron la Negociaci\u00f3n Colectiva Reglada con las empresas Aporta Contact Center y a Aporta Call Center. Desde el sindicato explican que a partir de un inicio se vieron enfrentados a trabas, como una Objeci\u00f3n de Legalidad presentada por las empresas que finalmente no pudo concretarse, o el hecho de que \u00e9stas no entregaran una \u00faltima oferta:<\/p>\n

\u201cEllos nunca entregaron una \u00faltima oferta, y se vot\u00f3 la huelga. Despu\u00e9s tuvimos la mediaci\u00f3n obligatoria; ellos nunca quisieron entregarnos nada de dinero, y de los 54 puntos, entregaron 6 puntos, de d\u00edas administrativos, d\u00eda de cumplea\u00f1os y cosas as\u00ed. La asamblea rechaz\u00f3 esto y nos fuimos a huelga el d\u00eda martes 4 de julio\u201d, explican desde el sindicato.<\/p>\n

Dentro de los principales puntos que desde Sintrac demandaban incluir en el contrato colectivo, se encuentran sueldos dignos y bonos de colaci\u00f3n y locomoci\u00f3n:<\/p>\n

\u201cEstamos pidiendo colaci\u00f3n y locomoci\u00f3n en la cual se han negado a negociar, haciendo campa\u00f1as de miedo hacia todos los trabajadores (\u2026) ganamos sueldos miserables, si el sueldo m\u00ednimo no sube, a nosotros no nos suben ni $10 el sueldo. Esa es nuestra principal demanda, terminar con los sueldos miserables, la miseria que nos pagan por el trabajo que hacemos, siendo que somos contratos del Estado\u201d, se\u00f1alan desde el sindicato.<\/p>\n

A lo anterior se suman conductas de la empresa que atentar\u00edan contra el derecho a huelga, como la contrataci\u00f3n de guardias de seguridad privada y el impedir a la directiva del sindicato ingresar a las instalaciones una vez terminada la huelga;<\/p>\n

\u201cEl d\u00eda martes empezamos nuestra huelga, y ese d\u00eda en la ma\u00f1ana hab\u00edan contratado guardias de seguridad privados, que estaban en la puerta y nos amenazaron que nos iban a pegar si nos acerc\u00e1bamos. Por ende, estuvimos manifest\u00e1ndonos afuera junto con otros compa\u00f1eros que se adhirieron a la huelga\u201d, explica una dirigenta del sindicato, agregando:<\/p>\n

\u201cEl viernes nuestros compa\u00f1eros ingresaron a trabajar, nosotras como dirigentas sindicales seguimos bloqueadas en la entrada; no nos dejaron entrar por los torniquetes, es decir, como trabajadoras vigentes, con contrato vigente, no pudimos ingresar a la empresa\u201d.<\/p>\n

Hasta el 12 de julio la empresa no hab\u00eda pagado el sueldo a trabajadores y trabajadoras que deb\u00edan recibirlo el d\u00eda 5, y el no pago de Cr\u00e9ditos de Cajas y de cotizaciones se mantiene hasta hoy.<\/p>\n

Desde la directiva del sindicato explican que el due\u00f1o de la empresa y adem\u00e1s presidente de los call center en Chile, Gabriel Barrionuevo, no da soluciones, no responde los mensajes y no respeta el acuerdo vigente, que estipula que debe reunirse cada 15 d\u00edas con el sindicato:<\/p>\n

\u201cNo nos ha dado ninguna soluci\u00f3n a nuestras problem\u00e1ticas, no nos contesta los correos formales. Tenemos un contrato de negociaci\u00f3n vigente del a\u00f1o pasado que indica que ellos tienen que tener reuniones con nosotros cada 15 d\u00edas, cosa que tampoco cumplen, en ese contrato tambi\u00e9n se estipula que se paga los d\u00edas 20, tampoco lo cumplen (\u2026) ellos prefieren pagar la multa antes que solucionar todo\u201d.<\/p>\n

Finalmente, ante la intransigencia de la empresa y luego de 3 d\u00edas de huelga, desde el sindicato optaron por acogerse al Art\u00edculo 342 del C\u00f3digo del Trabajo, que les permite cerrar un contrato a 18 meses manteniendo el piso alcanzado, sin ning\u00fan tipo de reajuste y sin necesidad de llegar a acuerdo con la empresa.<\/p>\n

\u201cComo sindicato Sintrac seguiremos luchando para que esto en alg\u00fan momento se solucione y no sigan abusando de los trabajadores que hacen su trabajo todos los d\u00edas y que son abusados por estas empresas y por el Estado\u201d, declararon desde el sindicato.<\/p>\n

Sintrac agrupa a trabajadores y trabajadoras de call center subcontratados por el Estado, que se desempe\u00f1an en 17 servicios, tales como Tesorer\u00eda General de la Rep\u00fablica, Sence, Registro Civil, Superintendencia de Pensiones, Comisi\u00f3n Ingresa, Sernageomin, por mencionar algunos.<\/p>\n","protected":false},"excerpt":{"rendered":"

El Sindicato Interempresa Nacional de Trabajadores Contratistas y SubContratistas (Sintrac), que agrupa a trabajadoras y trabajadores de call center subcontratados […]<\/p>\n","protected":false},"author":1,"featured_media":41696,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[11],"tags":[336,96,363,337],"class_list":["post-40276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-negociacion-colectiva","tag-call-center","tag-huelga","tag-practica-antisindical","tag-sintrac"],"yoast_head":"\nSintrac denuncia a empresas Aporta Center por apropiaci\u00f3n indebida de Cr\u00e9ditos de Cajas, no pago de cotizaciones ni Seguro de Cesant\u00eda - 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